Frequently Asked Questions

A: We accept Print Ready PDFs. If changes need to be made to a file, please provide us with a packaged native file that includes all fonts and images. Our software is compatible with PDF, EPS, AI, PSD, InDesign, Publisher, and Quark Express files.

A: A print ready pdf has a DPI of 300 or higher, all fonts have been outlined, the document has a minimum of .125 inches of additional artwork for bleeds, if applicable, and crop marks.

A: Bleeds are necessary to print a finished piece that has ink extending to the edge. Bleeds are the part of the artwork that extends beyond the border of the artwork that will be cropped or cut down to the finished size.

A: Absolutely! We take very seriously our role in preserving the environment and integrate numerous green practices into our daily operations. In addition to energy-efficient equipment and chemical-free technologies, we can perform many print jobs using recycled paper stock. If you would like to use recycled paper for your next print job, let us know. You’ll be pleased with the results and feel good about helping the environment, too.

A: Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed. Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

A: In short, printers and monitors produce colors in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

A: Many layout programs have collecting or packaging functions that will automatically collect your document, fonts, all art including and a report. When possible, it is recommended to use these functions because without any or all of these elements we will be unable to print your postcard.

- Enclose all screen fonts and printer fonts

- Include all placed images

- Make sure your files are set with proper bleed, trim and safety areas.

BLEED: All art trimming off the edge MUST be pulled out 1/8” beyond the trim line TRIM: This is the guideline where the card will be cut SAFETY: All art and text within this safety area will assure that nothing will be trimmed off during the cutting process. A 1/4” guide in from the trim should work fine.

A: Offset Printing: Offset printing requires the use of plates. These plates are used to transfer an image or text onto a rubber “blanket”, which in turn then rolls that image onto a sheet of paper. Offset printing is the best choice for larger quantities and accurate color reproduction. Offset printing can be used for both CMYK and PMS Colors. Digital Printing: Digital printing is the cheapest way to go for smaller print runs. It uses a process more similar to a home or office printer that creates the image directly on the paper instead of transferring ink to plates. It is also the only way to print items that require variable data such as a unique code, name, or address.